ETERNAL LIMITED: Q4FY26 Earnings Call Transcript Released
ETERNAL LIMITED released its Q4FY26 earnings call transcript. Management discussed a $1 billion EBITDA target by FY29 and a 60% CAGR for quick commerce, driven by expansion. They remain on track for 3,000 dark stores by March and are focused on profitable growth amidst competition.
The release of an earnings call transcript provides detailed insights into the company's strategy, growth outlook, and management's response to market conditions and competition. This information is valuable for investors and analysts in assessing the company's future prospects.
The announcement is a transcript of a conference call, which is primarily informational. While there are discussions about growth and targets, there are no major new positive or negative financial disclosures or strategic shifts that would strongly sway the sentiment.
ETERNAL LIMITED (formerly known as Zomato Limited) has released the transcript of its earnings conference call held on April 28, 2026. The transcript is available on the company's website.
During the call, management discussed various aspects of the business, including guidance on EBITDA, growth strategies for quick commerce, and operational metrics. Regarding the EBITDA guidance of $1 billion by FY29, management indicated that while they do not provide specific guidance, the figures discussed are broadly in line with their thinking. The company is focused on customer acquisition in quick commerce, maintaining marketing spends to achieve low customer acquisition costs. They are on track to achieve their guidance of 3,000 dark stores by March and anticipate a growth rate for FY27 that will not be 100% but will remain flexible based on market dynamics. A medium-term guidance of 60% CAGR for quick commerce is based on assortment expansion, geographical expansion, and demand densification.
Management also addressed concerns about competition, stating that competitive activity has not meaningfully changed and their stance remains to monitor it while focusing on the business's best interests. They are not planning to replicate competitor strategies like Swiggy's 'Toing' model, preferring to focus on core areas, though they are observing the market. Bistro remains a small, early-stage experiment. The company is confident in maintaining pricing discipline in quick commerce and is focused on quality growth that leads to profitability and sustainability. Management also clarified that Hyperpure is included in their overall profitability projections.
Regarding operational metrics, customer retention has not been significantly impacted despite competitive intensity, with the increase in new customer additions being a primary driver. The company's strategy involves increasing overall revenue per order by adjusting platform fees and targeting specific customer cohorts with offers. They are also seeing a trend of part-time delivery partners increasing, which affects orders per partner per shift.
Future capex plans will be guided by ROCE, with a directional increase in automation across warehouses over the next few years.
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ETERNAL LIMITED filed this with the NSE as a statutory disclosure, categorised under concall transcript released. It is a primary document, not a recommendation, and the desk marks it medium impact: worth reading, rarely worth acting on by itself.
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