Finnish Retailer Kesko Partners with TCS for AI-Powered Retail Transformation
This is a multi-year strategic partnership covering core technology transformation across multiple countries for a large retail group, suggesting a significant, long-term revenue stream and strengthening TCS's position in the European retail sector.
The announcement details a new multi-year strategic partnership with a major European retailer, Kesko, for comprehensive IT transformation, including AI-driven solutions, indicating new business and revenue opportunities for TCS.
* Tata Consultancy Services (TCS) has been selected by Kesko, a leading Finnish retail group, as its strategic IT partner to transform its core technology landscape across the Nordics and Baltics. * This multi-year partnership aims to help Kesko modernize operations, enhance business agility, and support its long-term growth and expansion ambitions in grocery, car, building, and technical trades. * TCS will deliver SAP S4 Transformation, digital development, application managed services, and intelligent automation. * The collaboration will enable Kesko to accelerate the development of next-generation digital services, increase operational efficiency, and leverage AI and intelligent automation to improve quality and save costs across its operations in Finland, Sweden, Norway, Denmark, Poland, Estonia, Latvia, and Lithuania. * TCS will provide AI-enabled application managed services utilizing machine learning and AI capabilities for proactive incident resolution within Kesko’s SAP and non-SAP landscapes. * Services will be delivered through a unified operations model, powered by TCS ignio™ AIOps and the TCS RiO™ framework, for full-stack observability and predictive incident management. * Arto Hiltunen, Chief Information Officer, Kesko, stated that the partnership will help continuously improve quality, efficiency, and the multichannel customer experience, while staying innovative and resilient. * Subhadipta Samantray, Country Head, TCS Finland, highlighted that the collaboration sets a benchmark for the retail sector, demonstrating how advanced technology can empower businesses. * Abhijit Niyogi, Head of Retail – UK, EMEA, and India, TCS, emphasized the indispensable nature of seamless IT services and agile operations for Kesko's growth in a dynamic market.
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Tata Consultancy Services Limited filed this with the NSE as a statutory disclosure, categorised under strategic partnerships. It is a primary document, not a recommendation, and the desk marks it high impact, which is the band that most often changes something.
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