HCLTech Named Customers' Choice in 2026 Gartner Peer Insights for Digital Workplace Services
HCLTech has been named a Customers’ Choice in the 2026 Gartner Peer Insights Voice of the Customer report for Outsourced Digital Workplace Services for the third consecutive year. The company received a 97% willingness-to-recommend score based on 42 reviews. HCLTech was also recognized as a Leader in the 2025 Gartner Magic Quadrant for the same services.
This recognition reinforces HCLTech's market position and reputation in digital workplace services, which can positively influence client acquisition and retention, but it does not directly impact immediate financial performance.
The announcement highlights HCLTech's strong customer recognition and repeated leadership in a key service area, indicating positive market reception and customer satisfaction.
HCL Technologies (HCLTech) has been recognized as a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer report for Outsourced Digital Workplace Services. This marks the third consecutive year HCLTech has received this distinction.
The company achieved a 97% willingness-to-recommend score, based on 42 verified customer reviews as of February 28, 2026. Customers provided strong ratings across key areas: Service Capabilities and Execution Experience both scored 4.8 out of 5 (based on 41 reviews each), Sales Experience also received 4.8 out of 5 (from 32 reviews), and Transition Experience was rated at 4.7 out of 5 (from 39 reviews).
Jagadeshwar Gattu, President, Digital Foundation Services at HCLTech, stated, "We value the trust our clients place in us and remain committed to delivering resilient, experience-led digital workplace services. As enterprises embrace an AI-first future, we are committed to building secure and intelligent digital foundations for the autonomous era that deliver seamless experiences and elevate business outcomes."
Additionally, HCLTech was identified as a Leader in the 2025 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services, its fifth consecutive placement as a Leader since 2022. HCLTech, a global technology company with over 223,000 employees across 60 countries, reported consolidated revenues of $14.8 billion for the 12 months ending June 2026.
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HCL Technologies Limited filed this with the NSE as a statutory disclosure, categorised under other company updates. It is a primary document, not a recommendation, and the desk marks it medium impact: worth reading, rarely worth acting on by itself.
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