One Point One Solutions Secures INR 39.32 Cr Mandate from Power Utility
One Point One Solutions Limited secured a ₹39.32 Crore Customer Experience Centre of Excellence (CoE) mandate from a leading power utility. The engagement covers contact centre operations, PEC, back-office support, and digital services, utilizing AI via ResolX. This expands the company's presence in the utilities sector.
The value of the contract is substantial and contributes to the company's order pipeline and sector diversification, indicating a medium-term positive impact.
The announcement details securing a significant new contract, which is a positive development for the company.
One Point One Solutions Limited has secured a Customer Experience Centre of Excellence (CoE) mandate valued at ₹39.32 Crores from a leading power utility company. This engagement, to be delivered from the company's Navi Mumbai and Indore delivery centers, will encompass an integrated customer experience ecosystem including customer contact centre operations, Physical Experience Centres (PEC), back-office support, and digital customer service functions.
The company will leverage its operational capabilities and ResolX, its Agentic AI arm, to enhance customer engagement, automate processes, and improve decision-making. This mandate strengthens One Point One Solutions Limited's presence in the critical infrastructure and utilities sector and aligns with its strategy of building a diversified customer base and increasing the technology and AI intensity of its offerings.
Akshay Chhabra, Chairman & Managing Director, stated that this mandate is a significant milestone, validating their ability to combine operational execution with technology and AI to meet complex customer experience requirements. The company aims to convert this capability into larger enterprise relationships across various sectors.
What to do with a filing like this
One Point One Solutions Limited filed this with the NSE as a statutory disclosure, categorised under new orders. It is a primary document, not a recommendation, and the desk marks it medium impact: worth reading, rarely worth acting on by itself.
That call is the part a filing cannot make for you. On RealCase, SEBI-registered research analysts and investment advisers read announcements like this one and turn the ones that matter into actions inside their model portfolios: a change in weight, a hold, or nothing at all. You are not left working out which of the roughly 250 filings published each day needs a response. The portfolio you follow is updated when a filing actually warrants it, with the reason written down.
See the model portfoliosA plain-language summary of a public exchange filing by One Point One Solutions Limited. Read the original for the full detail.