Persistent Launches AI-Powered Merchant Risk Management Solution
Persistent Systems launched an AI-powered Merchant Risk Management and Fraud Detection solution with Databricks. It aims to reduce fraud losses by 20-40% and improve detection accuracy by 30-60%. The solution leverages real-time intelligence and Agentic AI for proactive risk assessment and monitoring.
The launch of a new product that addresses a critical industry challenge (merchant risk and fraud) and offers quantifiable benefits suggests a medium-term impact on the company's market position and revenue streams.
The announcement details the launch of a new solution that is expected to significantly improve fraud detection and reduce losses for financial institutions, indicating a positive development for the company's offerings.
Persistent Systems Limited has announced the launch of its Merchant Risk Management and Fraud Detection solution, powered by the Databricks Data Intelligence platform. This new solution aims to help financial institutions proactively detect and prevent merchant risks and fraud by leveraging real-time intelligence and AI-driven workflows.
The solution addresses the increasing challenges faced by financial institutions, payment service providers, and digital platforms due to rising fraud, regulatory scrutiny, and reputational risks in the growing digital payments landscape. Unlike traditional methods that rely on static rules and post-transaction analysis, Persistent's solution shifts risk management upstream, enabling early detection and AI-driven actions before losses occur.
Built using Agentic AI on the Databricks platform, the solution performs multi-signal merchant vetting during onboarding and continuously monitors transactions, chargebacks, and third-party signals in real-time once merchants are live. When risk signals are detected, the system can trigger configurable actions such as enhanced monitoring, watch listing, or transaction restrictions, all with full auditability and governance.
The company anticipates significant business impact from this solution, including a 20-40% reduction in chargeback and fraud losses, a 30-60% improvement in fraud detection accuracy, a 50-70% reduction in manual review effort, and a 10-20% reduction in risk management costs. Persistent, a Databricks Global Systems Integrator partner, will offer this solution as a Databricks-based accelerator for banks, acquirers, and payment service providers worldwide.
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Persistent Systems Limited filed this with the NSE as a statutory disclosure, categorised under product launches. It is a primary document, not a recommendation, and the desk marks it medium impact: worth reading, rarely worth acting on by itself.
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