Thomas Cook India launches ‘TC Pay’ mobile app for integrated foreign exchange services
The launch represents a 'strategic leap' in Thomas Cook India's digital-first journey, creating a 'full-scale, mobile-first ecosystem' that aims to 'unlock high potential new/underleveraged markets'. This indicates a significant strategic shift with potential for substantial market penetration and future growth, reinforcing its position as India's leading non-bank forex provider.
The launch of 'TC Pay' introduces an innovative, comprehensive mobile application that enhances customer experience, streamlines forex services, and expands the company's digital reach, indicating a strong positive strategic move. The management's commentary also highlights significant growth in digital adoption.
Thomas Cook (India) Limited announced the launch of ‘TC Pay’ on September 15, 2025, a cutting-edge integrated one-stop mobile foreign exchange application for Android and Apple users.
Key details of the launch: * TC Pay is designed as a comprehensive forex app for B2C customers, offering services for buying/reloading forex cards, buying/selling currencies, and sending international remittances. * It features an intuitive interface with end-to-end digital fulfillment, all-in-one forex card management, virtual card access, and a multi-currency wallet for up to 12 global currencies. * The app includes biometric authentication for top-tier security and WhatsApp integration for instant support, ensuring simple, swift, and secure forex services. * Smart navigation and a “save for future use” feature are expected to reduce transaction time by at least 30%. * Video KYC (V-KYC) functionality is planned for a future phase.
Mr. Deepesh Varma, Executive Vice President - Foreign Exchange, Thomas Cook (India) Limited, commented on the strong adoption of digital solutions, noting approximately 2.5x growth in Forex by WhatsApp transactions and an overall 40% increase across digital channels. He stated that TC Pay empowers consumers by offering a range of forex services in one intuitive app for a seamless experience and aims to extend the company's reach beyond its physical network to unlock high-potential new/underleveraged markets.
Thomas Cook India, the largest non-bank foreign exchange services provider in India, serves over 10 lakh customers annually.
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Thomas Cook (India) Limited filed this with the NSE as a statutory disclosure, categorised under product launches. It is a primary document, not a recommendation, and the desk marks it high impact, which is the band that most often changes something.
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See the model portfoliosA plain-language summary of a public exchange filing by Thomas Cook (India) Limited. Read the original for the full detail.