Urban Company Q2 FY27: NTV Up 39.1%, Revenue Up 41.4%, Adjusted EBITDA Loss ₹144 Cr
Urban Company's Q2 FY27 results show NTV grew 39.1% to ₹1,432.3 Cr and revenue rose 41.4% to ₹537.3 Cr. Adjusted EBITDA loss was ₹144 Cr, but excluding InstaHelp investment, it was ₹30 Cr positive. The company aims for FY28 breakeven and FY31 EBITDA of ₹1,000 Cr, supported by a potential ₹2,500 Cr capital raise for strategic flexibility.
The announcement details significant financial performance improvements, strategic initiatives like a potential capital raise for expansion and inorganic growth, and new product development. These factors are material to investors and indicate substantial future growth potential and strategic direction.
The company reported strong year-on-year growth in key metrics like Net Transaction Value and revenue, along with improving margins in core businesses. Despite an adjusted EBITDA loss, the underlying performance excluding specific investments was positive, and future targets remain on track, indicating a positive outlook.
Urban Company Limited reported strong growth for the second quarter and half year ended September 30, 2026. On a consolidated basis, Net Transaction Value (NTV) grew by 39.1% year-on-year to ₹1,432.3 crore, and revenue from operations increased by 41.4% year-on-year to ₹537.3 crore.
Orders delivered more than doubled year-on-year to 15.1 million, and annual transacting users grew by 34.5% to nearly 10 million. The company reported an adjusted EBITDA loss of ₹144 crore, which included a ₹174 crore investment in InstaHelp. Excluding InstaHelp, the adjusted EBITDA was positive at ₹30 crore, a 213% year-on-year increase.
The company highlighted structural growth with a long runway across all its business segments. India Consumer Services, the core business, grew 26.3% year-on-year, with penetration still below 10% in top cities and Tier 2 cities emerging as a strong growth engine. International markets saw 66.2% year-on-year growth, with UAE performing well. Native business grew 35.4% year-on-year, and the company expects combined Q2 and Q3 year-on-year growth to be between 50% and 55%. InstaHelp orders grew 63% quarter-on-quarter to 6.23 million.
Operating leverage is driving profitability, with core businesses showing expanding margins. India Consumer Services saw a 110 basis points margin improvement year-on-year to 3.5%. International markets improved by 190 basis points to 2% of NTV, and Native's loss margin narrowed by 220 basis points. InstaHelp's loss per order decreased by 19% quarter-on-quarter to ₹279.
Urban Company is on track to achieve its adjusted EBITDA breakeven goal by Q3 FY28 and the ₹1,000 crore adjusted EBITDA goal by FY31. A proposed raise of up to ₹2,500 crore is intended for strategic flexibility, allowing investments across business lines, cementing leadership in InstaHelp, and pursuing selective inorganic opportunities.
The company is also exploring a new product in the residential AC category, which will be a calibrated and measured endeavor, focusing on learning and consumer feedback in the first one to two years, primarily through its app. This is seen as a long-term attractive category with significant TAM and genuine consumer pain points. The company aims to be disciplined in its capital allocation for this venture, ensuring it does not deviate from Native's profitability trajectory.
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Urban Company Limited filed this with the NSE as a statutory disclosure, categorised under concall scheduled. It is a primary document, not a recommendation, and the desk marks it high impact, which is the band that most often changes something.
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See the model portfoliosA plain-language summary of a public exchange filing by Urban Company Limited. Read the original for the full detail.