Urban Company Q1 FY27: NTV Grows 42% to ₹1,465 Cr, Revenue Up 44% to ₹528 Cr
Urban Company's Q1 FY27 saw consolidated NTV rise 42% to ₹1,465 crore and revenue grow 44% to ₹528 crore. India services NTV grew 29% to ₹1,056 crore with a 6.9% EBITDA margin. International business NTV surged 76% to ₹237 crore. InstaHelp incurred a ₹132 crore EBITDA loss. The company maintains guidance for breakeven by Q3 FY28 and ₹1,000 crore EBITDA by FY31.
The announcement details strong financial performance in key metrics like NTV and revenue growth, along with strategic updates on business segments and future guidance. This information is highly material for investors and stakeholders.
The company reported significant year-on-year growth in NTV and revenue, alongside improving margins in core businesses and expansion in international markets. Despite losses in InstaHelp, the overall financial performance and future guidance are positive.
Urban Company Limited has reported strong financial results for the first quarter of FY27, with consolidated Net Transaction Value (NTV) growing 42% year-on-year to ₹1,465 crore and revenue increasing by 44% year-on-year to ₹528 crore. Total orders reached 13.2 million, a 79% increase year-on-year, and the company added approximately 1.2 million new customers, bringing the annual transacting user base to 9.3 million.
The company highlighted four key takeaways: the India services business (excluding InstaHelp) is accelerating with improving margins, achieving 29% NTV growth year-on-year to ₹1,056 crore, and an Adjusted EBITDA margin of 6.9% of NTV. The international business is scaling rapidly and profitably, with NTV growing 76% to ₹237 crore across UAE, Singapore, and Saudi Arabia. Native demonstrated strong growth with 51% NTV increase to ₹119 crore and 60% revenue growth to ₹95 crore, with Adjusted EBITDA loss narrowing. InstaHelp, the largest investment, delivered 3.82 million orders, up 43% quarter-on-quarter, with an Adjusted EBITDA loss of ₹(132) crore, though loss per order improved.
On a consolidated basis, the Adjusted EBITDA loss was ₹(65) crore, primarily driven by InstaHelp. Excluding InstaHelp, operations delivered an Adjusted EBITDA profit of ₹67 crore, an 116% increase year-on-year. The company ended the quarter with a strong balance sheet, holding ₹2,019 crore in cash and treasury investments. Urban Company retains its guidance for consolidated Adjusted EBITDA breakeven by Q3 FY28 and ₹1,000 crore in Adjusted EBITDA by FY31. The company emphasized a focus on user quality, fulfillment times, and partner enablement to drive sustainable growth and margin improvement.
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Urban Company Limited filed this with the NSE as a statutory disclosure, categorised under quarterly results. It is a primary document, not a recommendation, and the desk marks it high impact, which is the band that most often changes something.
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